Privacy Policy

01Information we collect

Account information: the name, email address and password you provide when you create a shop or are invited as staff.

Shop data: the products, prices, stock, orders, payments, customers, staff records and settings you enter into qqPOS. You own this data; we process it to provide the service to you.

Technical data: basic logs such as IP address, browser type and error reports, used to keep the service secure and working.

This marketing website stores only your language and theme preference in your browser. It does not use advertising trackers.

02How we use information

To operate, secure and improve qqPOS; to sync sales made offline; to send service emails such as password resets; and to respond when you contact us.

We do not sell your personal information or your shop data.

03How shop data is separated

Each shop’s data is isolated from every other shop, including at the database level. Inside a shop, access is controlled by the roles and permissions the owner sets.

04Your customers’ information

If you record customer details (for example for loyalty points or digital receipts), you are responsible for having a lawful basis to collect them and for telling your customers. We process that information only on your instructions.

05Retention and deletion

We keep shop data for as long as your account is active. You can ask us to delete your shop and its data by contacting us; some records may be retained where the law requires.

06Security

We use encryption in transit, access controls and audit logging. No system is perfectly secure, so please use a strong password and give staff only the permissions they need.

07Changes and contact

We may update this policy; the date above shows the latest version. Questions or requests can be sent to the address on our Contact page.